For orders made after Christmas, the standard 30-day returns policy applies: if a product doesn’t meet expectations or there’s a change of mind, items can be returned within 30 days for a full refund or replacement.
Returns Policy: How it Works
- Please get in touch with your order number and the reason for the return.
- Repack the item in its original packaging – items must be in their original condition.
- Once the return is received, a replacement or refund, including shipping costs, will be processed.
- Refunds are completed within 10 days.
Returns Policy: Key Points
- Keep proof of postage for any returned items, as claims cannot be considered for goods lost in transit without it.
- Shipping costs for international orders cannot be refunded unless the product is faulty or damaged.
- Exchanges are not available for returned items; only replacements are provided.
- If a replacement is not available (e.g a sold out print) a refund will be made.
