Returns Policy

To make shopping for gifts even easier, any orders placed now and during the Christmas period come with an extended returns policy until 31st January 2025.

For orders made after Christmas, the standard 30-day returns policy applies: if a product doesn’t meet expectations or there’s a change of mind, items can be returned within 30 days for a full refund or replacement.

Returns Policy: How it Works

  • Please get in touch with your order number and the reason for the return.
  • Repack the item in its original packaging – items must be in their original condition.
  • Once the return is received, a replacement or refund, including shipping costs, will be processed.
  • Refunds are completed within 10 days.

Returns Policy: Key Points

  1. Keep proof of postage for any returned items, as claims cannot be considered for goods lost in transit without it.
  2. Shipping costs for international orders cannot be refunded unless the product is faulty or damaged.
  3. Exchanges are not available for returned items; only replacements are provided.
  4. If a replacement is not available (e.g a sold out print) a refund will be made.